FAQ

A fan stone is a stone laid in the ground around a special location (club, stadium etc) which will be etched with your choice of personalised messages.

Some locations choose a wall based scheme.

You may choose to use your own name, or that of a family member or a loved one, or you may wish to use one to remember a family member or friend who has passed.

They are commonly in an external, publicly accessible location, but you should check the page for your chosen Club for specific details.

Prices vary according to the type of stones being offered by the club, whether they are floor or wall based, and on the cost of undertaking the project.

Check your individual Clubs store for prices.

Absolutely! We find that most people are buying a fan stone as a gift, a memorial, or even as a family stone – it’s entirely up to you.

Of course. Many supporters are choosing to do this, to have the name of a fan who has passed engraved in a fan stone. It’s an ideal way to remember someone.

Yes, this is a popular idea. You will receive a digital certificate (accessible via your online account) to print out and present as proof of the gift at Christmas.

Unfortunately not, your stone will be entered into our production process exactly as you order it, so we advise against ordering a stone with a blank or incorrect message on it.

They can only be ordered online via this website. The site will take you through the ordering process, which is just like any other online store.

Choose your product, and checkout with your details.

Typically a club will install fan stones once or twice a year, installing them in batches rather than one at a time.

Check your Clubs own page for their details, and for updates.

We suggest thinking of a fan stone purchase like buying a concert ticket. You purchase the stone now to ensure you claim your place, but the actual ‘event’ may take place up to 12 months away, depending upon when you purchased.

Fan stones are not installed one at a time, but rather as large developments, with a single ‘panel’ containing hundreds if not thousands of stones.

Accordingly, fan stone schemes often run for 12 months before an install can be scheduled, and your stone produced and installed.

While you may received occasional ‘order updates’ during that time, there’s often few details to share until the exact installation dates are announced, which is often only a couple of months before.

Memento stones are produced in batches, which typically means approx. 6 weeks for delivery from the point of order, though this can be longer depending on order levels and production cycles.